7db Privacy Policy

Last Updated: January 2026

At 7db, your privacy is not a formality — it is a core commitment. As Bangladesh's trusted online gaming platform, we handle your personal information with the highest standards of care, transparency, and security. This Privacy Policy applies to all users who access 7db services through our website at https://7db.bio, including those who register accounts, place bets, transact via bKash, Nagad, or Rocket, or simply browse our platform.

By using 7db, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately. We encourage you to review this document periodically, as we may update it to reflect changes in our services, technology, or legal obligations. All updates will be posted on this page with a revised effective date.

1. Information We Collect

When you register and use 7db, we collect certain categories of personal information that are necessary to provide you with a safe, functional, and personalised gaming experience. We collect only what is strictly required and nothing more. Below is a summary of the information we may collect, why we collect it, and how long we retain it.

All information collected by 7db is processed in strict confidence. We do not build advertising profiles from your data, and we do not allow third parties to mine your activity on our platform for commercial purposes.

Data Type	Purpose	Retention Period
Registration details (name, email, date of birth)	Account creation, identity verification, age verification (21+)	Duration of account + 5 years
Contact information (phone number, address)	Customer support, fraud prevention, account recovery	Duration of account + 3 years
Transaction records (deposits, withdrawals via bKash, Nagad, Rocket)	Payment processing, dispute resolution, anti-money-laundering compliance	7 years minimum
Device and usage data (IP address, browser type, session logs)	Platform security, fraud detection, technical diagnostics	12 months rolling

2. How We Use Your Information

Your data is used solely to operate and improve the 7db platform and to deliver the services you have requested. We process your information only when there is a legitimate, lawful basis for doing so. Specifically, we use your data for the following purposes:

• To create and manage your 7db account, including verifying your identity and confirming that you are aged 21 or above, as required for responsible gaming.
• To process financial transactions securely, including deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment methods available in Bangladesh.
• To provide responsive customer support and resolve any queries, disputes, or technical issues you may encounter on the platform.
• To enforce our Terms & Conditions, detect fraudulent activity, prevent money laundering, and comply with any applicable security and fair-play standards.
• To send you service-related communications such as account confirmations, deposit receipts, bonus notifications, and security alerts. We may also send promotional content if you have opted in; you can withdraw this consent at any time.

3. Sharing of Your Information

7db does not sell, trade, or rent your personal information to any third party for commercial purposes. Period. However, there are specific, limited circumstances under which we may share your information with trusted partners or authorities:

• Payment processors and banking partners (such as bKash, Nagad, and Rocket) — only the minimum data required to complete or verify a transaction is shared, and these partners operate under strict confidentiality obligations.
• Technical service providers — companies that help us operate our platform (for example, cloud infrastructure, security monitoring, or customer support tools) may have limited access to your data, but only to the extent needed to perform their contracted services.
• Law enforcement or regulatory authorities — if required by applicable law, court order, or legitimate authority, we may be legally compelled to disclose specific account or transaction data. We will always endeavour to notify you in advance where permitted by law.
• Corporate restructuring — in the event of a merger, acquisition, or sale of 7db's business assets, your data may be transferred as part of that transaction, subject to the same privacy protections described in this policy.

4. Cookies and Tracking Technologies

7db uses cookies — small text files stored on your device — and similar tracking technologies to enhance your experience, remember your preferences, and analyse platform performance. We do not use cookies to build advertising profiles or share your browsing behaviour with third-party advertising networks. Specifically, we use session cookies (which expire when you close your browser), persistent cookies (which remember your login state and language preference across visits), and performance cookies (which measure page load times and help us identify technical issues). You can control or delete cookies through your browser settings at any time. However, disabling certain cookies may limit the functionality available to you on 7db.

5. Data Security Measures

The security of your personal data is a top priority at 7db. We maintain a comprehensive set of technical and organisational measures designed to protect your information against unauthorised access, loss, alteration, or disclosure. Our security infrastructure includes:

• SSL/TLS encryption on all data transmissions between your device and our servers, ensuring that your login credentials, payment details, and personal data cannot be intercepted during transit.
• Encrypted storage of sensitive data fields, including passwords (stored as salted hashes, never in plain text) and payment method identifiers.
• Restricted internal access controls — only authorised 7db personnel with a legitimate operational need may access personal data, and all such access is logged and audited.
• Regular security reviews and penetration testing to identify and address vulnerabilities before they can be exploited.

Despite these measures, no digital platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities promptly, in accordance with our obligations.

6. Your Rights Regarding Personal Data

As a 7db user, you hold meaningful rights over your personal data. We are committed to honouring these rights promptly and without undue burden. You may exercise the following rights at any time by contacting our support team at [email protected]:

• Right to Access — You may request a full copy of the personal data 7db holds about you, along with details of how it is being processed.
• Right to Rectification — If any personal data we hold is inaccurate or incomplete, you may request that we correct it without delay.
• Right to Erasure — You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw your consent. Note that some data may be retained where we have a legal obligation to do so (for example, transaction records).
• Right to Object — You may object to our processing of your data for direct marketing purposes. Upon receiving your objection, we will cease such processing immediately.
• Right to Data Portability — You may request that we provide your personal data in a structured, commonly-used, machine-readable format so that you can transfer it to another service provider.

7. Children's Privacy

7db is an online gaming and betting platform strictly intended for adults. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data from any person under the age of 21.

If we discover or are notified that an account has been registered by a user who is under 21, we will immediately suspend that account, delete all associated personal data, and reverse any transactions connected to it. If you are a parent or guardian and believe your child has registered on 7db without your knowledge, please contact our support team immediately at [email protected] so we can take corrective action without delay.

8. International Data Transfers

7db primarily serves playersbased in Bangladesh, and we store your data on secure servers. In certain circumstances, technical service providers we use may process data in other countries. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your information to the same standard as described in this policy.

• Contractual data protection clauses with all third-party processors to ensure your data is handled responsibly regardless of where it is processed.
• Minimal data transfer principles — we share with overseas processors only the data strictly necessary for the service they provide.
• Regular due-diligence reviews of all third-party service providers to confirm they maintain adequate data security and privacy standards.
• Prompt withdrawal of data access from any provider that fails to meet our privacy standards or whose contract is terminated.
• User notification in the event that a transfer arrangement changes in a way that materially affects how your data is handled.

9. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Account information is generally retained for the duration of your active account plus a post-closure period as set out in the information table in Section 1. Transaction records are retained for a minimum of 7 years in line with financial record-keeping obligations. Once data is no longer required, we securely delete or anonymise it so that it can no longer be associated with you personally.

When your account is closed at your request, we will begin the data deletion process within 30 days for data that is not subject to a legal retention requirement. You will receive a confirmation email once the deletion is complete. Note that anonymised or aggregated data — data that cannot be linked back to you as an individual — may be retained indefinitely for statistical and platform improvement purposes.

10. Third-Party Links and Services

The 7db platform may reference the names of game providers (such as Pragmatic Play, Evolution Gaming, Spribe, or Ezugi) or payment partners (such as bKash, Nagad, Rocket, and Visa) in the course of describing our services. These are independent companies with their own privacy practices. 7db is not responsible for the privacy practices of any third-party service or provider referenced on our platform. Our privacy obligations apply solely to data processed directly by 7db. We recommend reviewing the privacy policies of:

• Your chosen payment provider (bKash, Nagad, Rocket, or Upay) for how they handle your mobile banking data during deposit and withdrawal transactions.
• Your device's operating system provider (Google Android or Apple iOS) for how device-level permissions and data are managed when accessing 7db via a mobile browser or app.
• Your web browser provider for information about how cookies, storage, and tracking preferences are managed at the browser level.

11. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our services, technology, legal requirements, or operational practices. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered users via email or an on-platform notice. Your continued use of 7db after any changes are posted constitutes your acceptance of the revised policy. We encourage you to check this page regularly to stay informed of how we are protecting your data.

12. Contact Us About Your Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7db handles your personal data, our support team is available to assist you. We are committed to resolving all privacy-related queries promptly, fairly, and in good faith. You can reach us by email at [email protected]. Our support team operates daily from 9 AM to 12 AM Bangladesh Standard Time (BST, UTC+6). We aim to respond to all privacy-related requests within 5 business days.

Please note that for account-specific issues such as data deletion requests, data access requests, or consent withdrawal, we may ask you to verify your identity before processing your request. This is to protect your data from unauthorised access by third parties who might attempt to request information on your behalf without your knowledge.